The government has no business doing ‘business’ in Nepal.
I am seriously thinking of switching from Nepal Telecom to an alternate. In the past 10 years, they have continuously let me down, despite my emotional attachment to Nepali owned company. Here are 3 reasons for this:
- Quality = Pathetic (my calls get cut, diverted, engaged randomly)
- Customer service = Unfriendly and unaccountable (to the point of sheer rudeness)
- Price = Not cheap any more (considering the amount of cut calls or low quality talks i have to put up with)
[One small context: I cycled all the way from Kathmandu to Lumbini to highlight Lumbini and cycling and tourism in one of the hottest days of the year and I was using the internet to highlight our campaign. While Nepal Telecom’s competitor NCell had internet coverage in most of the stops we were at, Nepal Telecom had zero connectivity (even though it showed 3G connection as on ). How sad is it when you consistently over-promise and under-deliver?
A photographer friend had to send photos to various media using NCell in bhairahawa. This is embarrassing for a pioneer like Nepal Telecom to slowly go in the direction
Continue reading The government has no business doing ‘business’ in Nepal. (Nepal Telecom fiasco)