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Digital Max Solutions office in 2008

12 Lessons I learnt running a company in Nepal

Here are a few lessons I learnt while running my online branding & web development firm Digital Max Solutions (DMS) in Nepal for nearly 10 years. Some of the lessons maybe IT specific. Enjoy!

  1. Be directly, personally responsible to the client. Otherwise chances of success in your project is low.
  2. Ensure quality yourself. If you personally don’t do quality checks on your products or services, make sure the person who does it, has your 100% trust.  (Otherwise it will come back to haunt you)
  3. Delegate but teach. If you delegate your project’s communication to your employee (your associate), teach them exactly how, what, why and when to communicate.
  4. Train your employees (associates).  Do not expect them to solely learn by their own or the internet. Understand the concept yourself first.
  5. Your employees value what they can learn from you personally. Substituting respect from them by friendship with them alone, may not work.
  6. Repeat yourself. Over-communicate. Your employees may not understand the first time around. This happens often. Ask them to paraphrase (To repeat what they understood.)
  7. Client is always right (but only at the end). Do ask them a lot of questions before the project starts. Over-communicate. Have

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